Nigeria Customer Service Awards on Thursday through a defined pattern rewarded distinguished companies in its 2013 Customer Care Service Awards.
Top on the list of the awardees were Total, Etisalat, Notore, GTBank, ABC Transport, Premium Pension Limited, Cadbury, Elizade, Emzor and Le Meridien Ibom Hotel.
Speaking at the award Ceremony in Abuja, Aliyu Elias the Project coordinator of the service award said the Companies were chosen through a Mystery shoppers mode where in some of their members were sent out to observe first hand relationship with customers.
Aliyu informed that the award of excellence was a way of encouraging and rewarding excellence from companies who distinguished and paying less of lips service.
Responding on behalf of the recipients, Innocent Okuku, Group Head of Commercial services of the Notore Chemicals Industry remarked that the Growth Enhancement Scheme of the Federal Government has assisted the company to reach out to the real farmers on fertilizer distribution.
He suggested that companies should make customer care the focal point in their transactions as he revealed that customers are the lifeblood of sustaining businesses.
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